Click on Cryptos section, select Add and then the Crypto Currency which you would like to add to your list (i.e. Bitcoin, Tether etc.). You can create one wallet for each Crypto Currency.
Click on Cryptos section, select Send and choose Send to User when the user has an account with us (as internal transfer). Otherwise choose Send on Blockchain, select the crypto that you would like to send by choosing the wallet, insert the address and the amount.
Before clicking on Send, please double check that the address you have inserted is correct.
Click on Cryptos section, select the Crypto currency of your interest and click on Deposit. Besides your wallet address, you can also check the network enabled for the specific Crypto currency.
1. Download the Pure. App on Google Play Store or Apple Store.
2. Upload a proof of address which is not older than 3 months. We accept PDF format or a picture of a printed document, where your name, your address and the date of issue of the document are clearly visible.
3. Complete the questionnaire.
4. Upload a live picture of your Identity Document (Passport, both pages – or Identity Card, front and back sides). Please note that the document that you use must be valid at least for one month.
5. Proceed with the selfie identification (remove your eyeglasses). Please note that your face must be visible completely and that you should be alone.
Within 24 hours (working days only). Once your account is approved, you will be notified via email. If we need further documents, we will contact you by email.
You can change your phone number / email by sending an email to email@example.com from the same email address you have registered with.
Once your profile has been approved, you can request the Pure.Crypto Card clicking on Card section and confirming the residential address where the card will be delivered.
If you notice any mistakes in the address, please contact us via email at firstname.lastname@example.org and do not proceed with the request because the card cannot be delivered to a different address than the one resulting from your proof of address.
The Estimated Delivery Time to receive the Pure. Crypto Card is approximately 3 to 4 weeks. In the event that you haven’t received it within this period of time, please contact us by email at email@example.com
Yes, you can use the Virtual Card to make online purchases and you can also add it to Apple Pay (IOS) or Google Pay (Android) for contactless payments.
You can block the Card anytime by clicking on Card section, selecting the 3 dots below the Virtual Card and clicking on Freeze Card. In the event you have proceeded with freezing your card because you lost it, we kindly invite you to notify us via email at firstname.lastname@example.org
Please note that you can unfreeze your Card by following the same procedure.
To view your PIN click on Card section, select the 3 dots below the virtual card, click on View PIN and Hold to reveal. We strongly recommend not to share your PIN with anyone.
To be able to perform a payment with your Pure. Crypto Card, please note that the funds should be held in any of your crypto wallets. The Pure. Crypto Card can be used to pay at any merchant and you can pay in any currency.
Users will be able to have accounts and Wallets in Enabled Base Currencies we provided, and they can create one wallet for each currency.
BTC, ADA, ETH, USDT, XPR, DOGE, USDC, DO, SOL, LTC, MATIC but all users will have default set to EUR currency.
Please login your Pure. then press Account then Exchange, select a wallet to Exchange from and Exchange to.
Simply login your Pure. then press Account then Add to see our bank details in EUR to proceed.
We provide instant and free transfers between users of Pure., just simply login your Pure APP then press Account from the left-hand menu, then Send > Send to User, put Recipient username and choose Recipient’s account you would like to send money to, it can be either crypto or fiat.
To perform a withdrawal from ATM you need to have funds on your Crypto wallets.
ATM Withdrawal Fee is 3 EUR.
The cash withdrawal limit daily is 2,000 EUR and 2,000 GBP.
Please login Pure., press Account then Send > Send to Bank to complete your bank details. Please make sure you have funds on your EUR main account, the transfer can be done via SEPA or Swift depending on where your bank is located.
Minimum withdrawal amount is 50 EUR.
We charge zero fees on bank withdrawals.
You can only withdraw to your bank from Standard (Fiat) main account.
Approximately 24-48 business hours, considering your bank processing schedule.
Daily card limit is 15,000 GBP and 15,000 EUR.
No, there is no any fee, only the conversation rate, you will see how much funds in EUR you will receive.
No, third-party deposits are not accepted.
No, there is no any fee using the card.
No, you cannot use the EUR account for payments, EUR account can be used only to make bank transfers for deposits and withdrawals.
Your funds are securely held in authorized and regulated credit institutions which allows your funds to be fully protected.