Click on Crypto section, select Create Wallet and then choose the cryptocurrency that you would like to add to your list (i.e. Bitcoin, Tether, etc.).

You can create one wallet for each cryptocurrency.

Click on Crypto section, select Send and choose Send to User when the user has an account with us (as internal transfer). Otherwise, select the cryptocurrency you would like to send, choose the wallet, insert the address and the amount you want to send.

Before clicking on Send, please double check that the address you have inserted is correct.

Click on Crypto section, select the Cryptocurrency of your interest and click on Receive or alternatively, go to Crypto → Receive → choose the cryptocurrency.

Besides your wallet address, you can also check the network enabled for the specific cryptocurrency.

1. Download the Pure. App from Google Play Store or Apple Store.
2. Upload a proof of address not older than 3 months. We accept PDF or a picture showing your name, address, and issue date.
3. Complete the questionnaire.
4. Upload a live picture of your ID (Passport or Identity Card). It must be valid for at least one month.
5. Proceed with the selfie identification (remove eyeglasses, face must be clearly visible and alone).

Within 24 hours (working days only). Once your account is approved, you will be notified via email. If we need further documents, we will contact you.

You can change your phone number or email by sending an email to support@purewallet.app from your registered email. Please attach your National ID or Passport (front and back).

The Pure. Crypto Card will officially be available starting from the beginning of November. Stay tuned for more updates as we approach the launch!

Click on Crypto section, select Exchange and choose the currency you want to exchange from and the one to exchange to.

Click on Crypto section, select Receive, then Bank Deposit to see our bank details. Enter the amount you want to deposit and submit your request.

We do not charge any fees for bank transfers.

Third-party deposits via bank transfer are not accepted.

Once you withdraw your funds to your bank account, it might take 1–3 business/working days.

Click on our logo P. and under the FIAT Account section select Accounts, click on Send and choose Wire Transfer. Fill in your bank details (EUR currency) and click on Request Withdrawal.

Make sure all details are correct and avoid using punctuation.

Click on Crypto section, select Send and then User. Insert the recipient username and click Find. Choose the recipient’s account, insert the amount and click Send.

Make sure the username is correct before proceeding.
Internal transfers are immediate and free of charge.